Payment
We accept Credit Card, Debit Card, Cheques and BACS payments.
Cards we accept, (Master Card / Visa / Visa Delta / Visa Electron / Visa Purchasing / JCB / Solo / Switch).
The goods will not be delivered until the customer’s funds that have been paid to Border Trophies and have cleared in full unless otherwise agreed.
Order Notes
Please note that all transactions will be carried out in GB Pounds. Once you have placed your order a confirmation will be sent to you via e-mail complete with Transaction and Order Reference numbers.
We will not be held responsible for pricing errors due to software malfunctions, or human error. This website operates on an ‘invitation to treat’ basis and not as an ‘offer for sale’ as a result Well Done You reserves the right to decline orders for bulk or high-value purchases.
Delivery
Your order will be sent to you or a specified address by your requested deadline. Any problems and we will contact you as soon as practicably possible.
Credit Card Security
At the payment stage, your personal and card details will be input into a card processing terminal, your details will be encrypted by 128-bit industry-standard Secure Sockets Layer (SSL) technology to provide encryption of personal information such as your name, address and credit card details. We hold no card details on any computer or within the premises.
Privacy Policy
We collect only the basic personal details required to process your order. We will not release your name, address, email address or any other information about our customers to any outside party. We will not trade, resell, sell, or redistribute information that you provide to us, to any other companies, organisations or individuals.
Your information provided to us during the ordering process is protected by 128-bit industry-standard Secure Sockets Layer (SSL) technology to provide encryption of personal information such as your name, address and credit card details. This server encrypts information while it is being transmitted across the Internet so that unauthorised people cannot read it.
Returns and Refunds Policy
Supply of goods are made to the customer’s specifications and personalised for which by reason of their nature cannot be returned. We will exchange damaged or faulty goods by return.
Contacting us
Please contact us at the details below:
Border Trophies
Middleton Mill, Jedburgh, Scottish Borders TD5 8BY
Phone: 07985 743071
or using the contact form.
Unlawful or Prohibited Use
You shall not use this site for any purpose that is unlawful or by any means prohibited under these terms and conditions. You shall not use this site in any manner, which may harm Well Done You or other parties or adversely affect the site functionality or its use by others. You shall not attempt or obtain from or through this site any information that is not already and intentionally made available from or through it.
Web Site Terms of Use
All the information on this web site is intended for guidance only. The web site is regularly updated. Products and prices are subject to change without notice.
Copyright
All contents and information on this site including without limitation text, graphic and images, is the property of Well Done You or the property of their respective owners and is protected by United Kingdom copyright laws.
Trademarks
All trademarks that appear on this site are the property of their respective owners. Images are for product display purposes and do not imply that the products have been supplied to or endorsed by the respective trademark holder.
Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
Session Cookies. We use Session Cookies to operate our Service.
Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
Security Cookies. We use Security Cookies for security purposes.